FAQ
What types of tours do you offer?
We offer a variety of tours including wildlife, cultural, adventure, day tour amd multi day tours and in addition to customized travel packages.
How do I book a tour?
You can book a tour through our website, by contacting us via whatsapp business, email or via a call.
What is included in the tour package?
Most packages include, transportation, meals, refreshments, guided tours and admission fees. Check the specific tour details for more information.
Can I customize my tour?
Yes, we offer customizable tours to fit your preferences and interests. Contact us for more details.
What is your cancellation policy?
Our cancellation policy varies by tour. Typically, cancellations made 30 days in advance receive there full deposit (25% deposit), while later cancellations may incur fees.
Are meals included in the tours?
Meals are included in most packages, but specifics will be mentioned in the tour details. Special dietary needs can be accommodated with advance notification.
What should I pack for the tour?
We recommend packing comfortable clothing, suitable footwear, a hat, sunscreen, and personal items. Detailed packing lists can be provided for specific tours.
How experienced are your tour guides?
Our tour guides are highly trained and knowledgeable about the destinations, with years of experience in the industry.
Can children join the tours?
Yes, many of our tours are family-friendly. We also offer special discounts for children.
What should I do if I have health concerns?
Please inform us about any health concerns before booking so we can accommodate your needs.
How do I make special requests?
Special requests can be made during the booking process or by contacting our team directly via email or whatsapp business. We will do our best to accommodate them.
What if I have to change my travel plans?
If you need to change your plans, contact our team as soon as possible. We will assist you with rescheduling or modifying your booking.